{"id":5556,"date":"2025-05-06T05:42:15","date_gmt":"2025-05-06T05:42:15","guid":{"rendered":"https:\/\/westtechitservices.supporthives.com\/?page_id=5556"},"modified":"2025-05-06T05:47:16","modified_gmt":"2025-05-06T05:47:16","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/westtech.jkt-mainos.com\/it-services\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div  class=\"tatsu-BJQaqfDegx tatsu-section  tatsu-bg-overlay   tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"120px 0px 120px 0px \"}' data-padding-top='120px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-HyxO2g7vxel\" ><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-BJ_neQDxxg\"  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d=\"M0,55.9621684 C300.495844,106.578393 620.495844,106.578393 960,55.9621684 C1299.50416,5.34594386 1619.50416,5.34594386 1920,55.9621684 L1920,120 L0,120 L0,55.9621684 Z\"\/>\n<\/svg>\n<\/div><style>.tatsu-BJQaqfDegx.tatsu-section{background-color: #f2eeed;}.tatsu-BJQaqfDegx .tatsu-section-background{background-image: url(https:\/\/westtechitservices.supporthives.com\/wp-content\/uploads\/2018\/11\/Home-IMG-4.jpg);background-repeat: no-repeat;background-attachment: scroll;background-position: center center;background-size: cover;}.tatsu-BJQaqfDegx .tatsu-bg-blur{background-repeat: no-repeat;background-attachment: scroll;background-position: center center;background-size: cover;}.tatsu-BJQaqfDegx .tatsu-section-pad{padding: 120px 0px 120px 0px ;}.tatsu-BJQaqfDegx > .tatsu-bottom-divider{height: 100px;color: rgba(34,147,215,1) ;z-index: 9999;}.tatsu-BJQaqfDegx > .tatsu-top-divider{z-index: 9999;}.tatsu-BJQaqfDegx .tatsu-section-overlay{background: rgba(34,147,215,0.8);mix-blend-mode: overlay;}<\/style><\/div><div  class=\"tatsu-i15p2s26tocpgbp0 tatsu-section  tatsu-bg-overlay   tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"90px 0px 90px 0px\"}' data-padding-top='90px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-i15p2s26wa7afm0i\" ><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-bg-overlay tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-i15p2s26zmbvydhr\"  data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-i15p2s271m6chy9b  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" ><style>.tatsu-i15p2s271m6chy9b.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;}<\/style><p><\/p>\n<h2 class=\"wp-block-heading\"><strong>Effective Date:<\/strong> 06-05-2025<\/h2>\n<p><br \/><\/p>\n<p>These Terms &amp; Conditions govern the use of services provided by\u00a0<strong>WestTech Technologies Limited<\/strong>, including but not limited to managed IT services, cybersecurity solutions, and consultancy.<\/p>\n<p><br \/><\/p>\n<h2 class=\"wp-block-heading\"><strong>Service Agreement:<\/strong><\/h2>\n<p>By signing up for our services, you agree to a formal service agreement that outlines SLAs, scope of service, support hours, and client responsibilities.<\/p>\n<h2>\u00a0<\/h2>\n<h2 class=\"wp-block-heading\"><strong>Billing &amp; Payment:<\/strong><\/h2>\n<p>All services are billed monthly unless otherwise agreed. Payment is due within 14 days of invoice. Late fees may apply.<\/p>\n<p><br \/><\/p>\n<h2 class=\"wp-block-heading\"><strong>Service Uptime:<\/strong><\/h2>\n<p>WestTech guarantees\u00a0<strong>99.9% uptime<\/strong>\u00a0on all managed services, excluding scheduled maintenance. Outage handling is included in your SLA.<\/p>\n<p>\u00a0<\/p>\n<h2><strong>Support:<\/strong><\/h2>\n<p>Support is available\u00a0<strong>24\/7<\/strong>\u00a0for critical incidents and during business hours for standard issues. Dedicated account managers are provided to enterprise clients.<\/p>\n<p>\u00a0<\/p>\n<h2><strong>Termination:<\/strong><br \/><\/h2>\n<p>You may terminate the agreement with 30 days&#8217; written notice. We reserve the right to terminate for non-payment, abuse of services, or breach of terms.<\/p>\n<p>\u00a0<\/p>\n<h2><strong>Limitation of Liability:<\/strong><\/h2>\n<p>WestTech is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the value of the services rendered in the past 30 days.<\/p>\n<p>\u00a0<\/p>\n<p><\/p><\/div><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image tatsu-bg-lazyload\" data-src = \"\"><\/div><\/div><div class=\"tatsu-overlay tatsu-column-overlay tatsu-animate-none\" ><\/div><\/div><style>.tatsu-row > .tatsu-i15p2s26zmbvydhr.tatsu-column{width: 100%;}.tatsu-i15p2s26zmbvydhr.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: normal;}.tatsu-i15p2s26zmbvydhr > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-i15p2s26zmbvydhr > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-i15p2s26zmbvydhr > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-i15p2s26zmbvydhr > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background tatsu-bg-lazyload\" data-src = \"\"><\/div><\/div><div class=\"tatsu-overlay tatsu-section-overlay\"><\/div><style>.tatsu-i15p2s26tocpgbp0 .tatsu-section-pad{padding: 90px 0px 90px 0px;}.tatsu-i15p2s26tocpgbp0 > .tatsu-bottom-divider{z-index: 9999;}.tatsu-i15p2s26tocpgbp0 > .tatsu-top-divider{z-index: 9999;}.tatsu-i15p2s26tocpgbp0 .tatsu-section-overlay{mix-blend-mode: normal;}<\/style><\/div>","protected":false},"excerpt":{"rendered":"<p><a href=\"https:\/\/westtech.jkt-mainos.com\/it-services\/terms-and-conditions\/\" class=\"exp-read-more exp-read-more-dots\">&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5556","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/pages\/5556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/comments?post=5556"}],"version-history":[{"count":2,"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/pages\/5556\/revisions"}],"predecessor-version":[{"id":5558,"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/pages\/5556\/revisions\/5558"}],"wp:attachment":[{"href":"https:\/\/westtech.jkt-mainos.com\/it-services\/wp-json\/wp\/v2\/media?parent=5556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}